1. Order Cancellation

1.1 Cancellation Timeframe:

  • Orders can be canceled within 24 hours of placement for a full refund.
  • After 24 hours, cancellations may not be possible if the order has already been processed or shipped.

1.2 How to Cancel:

  • To cancel your order, please email us at [email protected] with your order number and cancellation request.

1.3 Refund for Cancellations:

  • If your cancellation request is approved, we will process a full refund to your original payment method.
  • Refunds may take 5-10 business days to appear in your account, depending on your payment provider.

 

2. Order Modifications

2.1 Modification Timeframe:

  • Modifications, such as changes to the shipping address, product size, or color, can be made within 24 hours of placing your order.

2.2 How to Request a Modification:

  • Contact us at [email protected] with your order number and the details of the changes you’d like to make.

2.3 Limitations:

  • Modifications are not guaranteed if the order has already been processed or shipped.
  • Custom or personalized items cannot be modified once production begins.

 

3. Cancellations or Modifications After Processing

Once an order is processed or shipped, we cannot guarantee cancellations or modifications. In such cases, you may refer to our Returns & Refunds Policy for information on returning eligible items.

 

 

For any questions or assistance with cancellations or modifications, please reach out to us:

Thank you for shopping with GullClothes. We’re here to ensure a smooth and enjoyable experience!